Zoom vs. Skype - Which Video Conferencing Tool is Better?
As more people work from home or remotely, video conferencing tools have become an essential part of our daily lives. Two of the most popular video conferencing tools are Zoom and Skype. Given their popularity, we took it upon ourselves to review these tools and determine which is better. Join us as we review the differences and benefits of each tool.
Features
When it comes to features, both Zoom and Skype offer the essential features you’d expect from a video conferencing tool, such as screen sharing, recording, and virtual background. However, there are some features only available on one of these tools.
Zoom has several features unique to it, such as breakout rooms, which enables you to split participants into smaller groups in separate virtual rooms with their video and audio channels. Zoom also has a feature called virtual hand raising, which allows participants to raise their hands and get recognized in large meetings or webinars.
On the other hand, Skype has a built-in translator for instant messaging, which can translate conversations between two users who speak different languages in real-time.
Verdict
Zoom seems to edge Skype on features, with its unique and customizable features like breakout rooms and virtual hand raising.
Pricing
Pricing plays a crucial role in choosing any tool or service, including video conferencing.
Zoom offers four pricing plans: free, Pro, Business, and Enterprise, which start at $0, $14.99/month, $19.99/host/month, and tailored to the company’s needs, respectively. The free plan, as expected, comes with limited features such as calls for up to 40 minutes with a maximum of 100 participants.
Skype, on the other, is available in three pricing plans: free, Skype for Business, and Microsoft Teams. The free version enables users to make video and voice calls, instant messaging, and screen sharing. On the other hand, Skype for Business starts at $5.50 per month per account and offers features like video conferencing, file sharing, and integration with Microsoft Office.
Verdict
Considering pricing and features, it's hard to beat Zoom. The free version is an excellent place to start.
Customer Support
Customer support is essential, especially when several people are using the tool. In this area, both Skype and Zoom have their strengths and weaknesses.
Zoom offers customer support via email or live chat. It also has a comprehensive help center with tutorials, video demonstrations, and an online community. In comparison, Skype offers customer support via email and phone, and its help center has a dedicated section where users can search for answers.
Verdict
When it comes to customer support, both tools are equally matched.
Conclusion
Both Zoom and Skype are excellent video conferencing tools, and their popularity is well-deserved. Each tool offers unique features and pricing plans that cater to different audiences. For individuals or small groups who need essential video conferencing features, Skype is an excellent choice. In contrast, Zoom offers more features, a more user-friendly interface, and better pricing options for larger groups or companies.
References
- Zoom, https://zoom.us/
- Skype, https://www.skype.com/en/